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Frequently Asked Questions

20 answers about coins, tournaments and your account.

toll Coins

Ads Coins are earned by watching rewarded ads. They can only be used to pay tournament entry fees.

Win Coins are earned by winning tournaments. They can be used for tournament entry, withdrawals, reward draw tickets and membership.

This split is enforced by the application itself, not just described here — Ads Coins cannot be withdrawn under any circumstances.

No. The two balances are separate and there is no conversion between them. Win Coins can only come from winning tournaments.

Open the Earn page and watch a rewarded ad. Coins are credited after the ad provider confirms you finished watching it, so there can be a short delay.

The daily goal is currently 15 ads.

Open Wallet, then Transactions. Every coin movement is recorded there — what changed, why, and when.

sports_esports Tournaments

Open Tournaments, choose one that is open for registration, and confirm your entry. The entry fee and which coin type it accepts are shown on each tournament before you join.

In My Tournaments, open the match you joined. Room details appear in the Match Room shortly before the match begins — they are not published earlier, to keep the lobby closed to entrants only.

After a match finishes, results are reviewed and then declared by an admin. Only declared results count towards your stats, your leaderboard rank and any prize.

A no-show is recorded and does not count towards your win rate or leaderboard position. Entry fee treatment for missed matches is covered by the tournament rules shown on the tournament itself.

payments Rewards & Withdrawals

You need at least 100 Win Coins.

Open the Withdraw page to see the available payout methods, their minimums and their fees.

No. Only Win Coins are withdrawable. This is enforced by the application at both the database and the code level, so it is not something that can be worked around.

Each draw has one prize and one winner. You use Win Coins to buy a ticket, and when the draw closes a winner is selected server-side. The prize is credited to the winner's Win Coins balance.

Plans start from 59 Win Coins. Each plan lists its own duration and benefits on the Membership page.

Membership is paid for with Win Coins.

person Account

Check your spam folder first. If it is not there, you can request a new code from the verification screen.

Verification emails are sent from [email protected] — adding that address to your contacts helps them arrive reliably.

Use the "Forgot password?" link on the login screen. A reset code is emailed to the address on your account.

Open Profile and use Edit Profile. Your username and Player ID cannot be changed — they identify your account across tournaments.

Open Settings, then Security. "Stay Signed In" shows how many devices can sign in without a password, and lets you revoke them all at once.

Changing your password does this automatically.

Contact support and ask for account deletion. It is handled by a person rather than a button so that any remaining coin balance, tournament history or pending withdrawal can be settled first.

shield Fair Play

No. One account per person. Multiple accounts are the most common reason for a suspension, particularly where they are used to farm ad rewards or enter the same tournament twice.

Anything that gives an unfair advantage in a match, plus anything that fakes activity outside a match — automating ad views, exploiting a bug in coin crediting, or using someone else's account.

Only declared tournament results count. Withdrawn, disqualified and no-show entries are excluded.

You can rank by wins, win rate, Win Coins won or matches played. Win rate ranking requires a minimum number of declared matches, so a single lucky win cannot top the board.

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